Xerox will be recruiting 2,500 Jamaicans in its customer care and business process centres in Montego Bay, Kingston and Portmore to support the company’s expanding list of global clients.
“Xerox is expanding its market-leading presence in Jamaica,” said Leroy Reid, vice president and country leader for Xerox in Jamaica. “We are serving new clients and expanding the services we provide to many of our existing clients.”
Xerox is the largest diversified business process services company worldwide. The company provides business services, technology and expertise that enables workplaces ranging from small businesses to large global enterprises to simplify the way work gets done.
From its 11 locations in Jamaica, the Xerox team provides support for corporations operating in industries such as healthcare, including pharmaceuticals, telecommunications, retail, transportation and high-tech.
Xerox is recruiting the new employees via a series of open houses and recruitment fairs throughout September and October. The company intends to hire 1,000 persons in Kingston and 1,500 in Montego Bay. “The minimum requirements for employment are a School Leaving Certificate at the Secondary Level or HEART Level II certificate,” said Reid, who added there are additional career opportunities for persons with advanced qualifications.
“The type of work performed by the team members in Jamaica also includes technical support, administrative assistance, insurance claim processing, finance & accounting, payroll services, and transaction processing,” he said.
Xerox is the largest private sector employer in Jamaica with over 6,500 employees, making the Jamaica team the fourth largest concentration among the company’s 130,000 workforce, following the US, India and the Philippines.
“We have a team of well-trained and highly qualified and exceptionally motivated Jamaicans who deliver superior service for a wide range of global brands across multiple industries,” said Reid