The supervisor is responsible to supervise and run operations of our fine dining Restaurant.
Should possess substantial F&B knowledge in order to upsell and describe menu items, manage staffing in Conjunction with F&B manager, handle complaints and be the person responsible in absence of senior Managers.
•Ensuring adequate staffing of the restaurant at all times
•To supervise and assist the restaurant staff on a daily basis
•To assist in the planning and co-ordinating wine list/cocktail/food menus with the Management team
•To take food and wine orders from all guests.
•Conduct daily briefings prior to each shift and every service
•To meet and greet all customers where possible
•To advise customers on all F&B choices and ensure the restaurant staffs have similar product knowledge
•To assist with the training of Restaurant staff including holding annual performance reviews
•To support other supervisors and colleagues at peak times and to undertake any Operational duty which might be reasonably required, to ensure customer expectations are met.
•Ensure that the team is always well groomed and smart ready for work.
Qualification and Experience
•Must have at least 2 years’ experience in a supervisory position
•Must possess great leadership qualities
•Must have enthusiasm and possess superb customer service skills.
•Takes pleasure in working with people and possess a friendly, welcoming and outgoing personality.
We thank all interested applicants but only shortlisted candidates will be contacted.