PURPOSE OF THE POSITION:
The Assistant General Manager assists the Store Manager in motivating and inspiring their team to achieve store productivity goals. They help the Store Manager to analyze week to date, period to date, and year to date sales, and develop action plans to drive revenue. Other responsibilities include; ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. Effectively manages store operations, ensuring consistency and compliance with all policies and procedures.
Duties include but are not limited to:
Assists General Manager in responsibility for the store
Demonstrates desired behaviors for staff including driving revenue, handling difficult and/or complicated transactions, cash management, inventory, and follow-up with customers
Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and need.
Ensures company standards are met for store and associate appearance at all times
Provide administrative support to the general manager which includes managing all new hire paperwork and uploading to the company’s HRIS system.
Plans, coordinates, and executes all campaigns, and store promotions in a timely manner
Assist with the scheduling and rostering of sales staff
Contributes to team effort by accomplishing related results as needed.
Perform daily huddles in the absence of the GM
Ensures all pricing, signage, and displays are correct at all times
Assists GM in delivering consistent, in the moment, feedback and coaching to employees.
Responding in a timely manner to requests coming from head office
Ability to act responsibly in a position of authority
Associate Degree in Business Management and/or 5 years experience in a supervisory capacity.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with prior notice.
Competitive weekly salary plus productivity bonus and other allowances.